“Can’t Judge a Book by Its Cover”
Recently, a friend of mine went to her local optometrist to purchase new glasses. The office she went to was in a nice neighborhood and had a lot of name brand and designer frames. When she arrived, she noticed that the optician was already helping another patient, so she looked around on her own.
Now the person being helped was dressed rather shabbily; she wore sweatpants with shower sandals and had a rather unkempt hairdo. It was obvious that the employee was directing this woman toward lesser priced glasses. The optician naturally made the assumption that because of the way her customer was dressed, that she didn’t have a lot of money to spend.
My friend was in no rush, so she was able to witness the transaction from start to finish. It turns out that the woman was interested in very expensive glasses and ended up paying cash for them! My friend couldn’t help but think about how this young woman could have potentially lost a great sale because she made an automatic judgement about the person she was helping.
In any setting, whether it’s our workplace, a physician’s office, or even the grocery store, it’s always best to reserve our judgements. The old adage of “don’t judge a book by its cover” couldn’t be more true! Someone’s appearance might not at all correlate with their financial position, and it would be rude and embarrassing to make such assumptions.